Aileen Cahill co-authored the transformative marketing text used by leading MBA programs, Internet Marketing: Building Advantage in a Networked Economy, which presents a customer-focused framework for integrating marketing both online and offline. She is a classically trained brand marketer from the Fortune 500 and Customer Relationship Management pioneer who founded the Pepper + Rogers Group consulting division. Aileen is currently an Adjunct Professor of Marketing at the University of Southern Maine and the Founder and Managing Partner of the integrated marketing services firm Customer Ergonomics. Her MBA in marketing is from Cornell’s Johnson Graduate School of Management and she graduated magna cum laude with a degree in Experimental Psychology from the State University of New York at Binghamton (SUNY Binghamton).


