Engaging Video Courses
Complementing our IT, desktop and professional development self-paced courses, we also offer scenario-based streaming video courses. These Business Skills Video (BSV) courses map to the core business competencies of organizations and their extended enterprises.
BSV courses cover some of the most pressing issues in corporate America today, including Ethical Decision Making, Top Ten Ways for a Manager to Stay Out of Jail, Resolving Conflict, Building Customer Loyalty and Communicating Across Cultures.
Topics are presented by some of the most prominent experts in their field, including Tom Peters (Leadership in Freaked Out Times), Dr. Marshall Goldsmith (Leading into the Future), Ken Blanchard (Creating Successful Teams) and Bob Rosner (Working Wounded: Getting Out of a Sales Slump).
Program Categories
Career Development
Our career development programs help you set goals, create an effective career plan and manage your professional development and growth.
Coaching
A successful leader encourages and guides employee development. Our coaching programs will teach you how to mentor your employees and peers, help them to make career decisions, acquire new skills and enhance professional performance.
Communication
Effective communication sets the foundation for individual and organizational success - giving individuals the power to get things done. Our communication programs focus on building the key skills needed to communicate successfully.
Customer Service
Knowing what your customers really need is the key to providing high quality customer service. Our programs will help you develop the skills to achieve total customer satisfaction.
Finance
People who have strong financial analysis abilities can enhance their organization’s value in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can support the financial goals of your organization.
Global Business
It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level.
Leadership
When leaders create and communicate their vision, inspire others, implement strategy and champion change, organizations thrive. Our programs will help your workforce enhance their leadership ability to create an environment of trust, credibility and integrity.
Leading Teams
Strong, cohesive teams are vital corporate assets and instrumental in achieving a variety of business goals. Our leading teams programs will teach you how to create, motivate, and manage various types of teams to boost productivity and achieve positive results.
Management
In today’s environment, management means leading as well as managing. If you’re an experienced manager on the move or a new manager, you need answers and solutions, and you need them now. That’s what our management programs are all about.
Managing Within The Law
There are a myriad of laws and regulations governing workplace issues such as discrimination, harassment and the hiring and dismissal of employees. Our managing within the law programs will help protect you by educating you about the laws that must guide policy and behavior in the workplace.
Sales & Marketing
Due to increased competition and changing marketplace dynamics, a higher level of sales and marketing skills is essential. Our programs will help organizations effectively build their brand, garner new business and close the sale.
Self-Management
Successful organizations are made up of individuals who are continually focused on developing the right skills for their job. Our self-management programs will help you develop the skills you need now and in the future.
Work and Life Balance
In today’s hectic world, balancing work and personal life continues to be a constant challenge. Our work lifestyle programs will provide up-to-date information on how to deal with today’s issues faced by today’s workforce.
Workplace Environment
Issues such as harassment, discrimination and violence have become significant problems in the workplace. Our workplace environment programs explore the causes and consequences of these issues and specific actions you can take to handle potential problem situations.
All the Business Skills Video courses are delivered via streaming video, supplemented with audio, graphics and scrolling text, enabling you to absorb the material on multiple levels according to your own unique learning style.