Senior Level Security Technician - Connectivity Point

Connectivity Point Design & Installation, LLC
Job Description
Job Description: 

Connectivity Point Design and Installation has an immediate openings for a Senior Level Service Technician for service and maintenance of commercial Network and Low Voltage Infrastructure wiring. Provide service, installation and maintenance. Educate customers on the proper use, services and maintenance of equipment, and address questions or concerns of the customer.  This position works closely with the Service Coordinator, Project Manager(s) and Customers to perform onsite field service work requests and ensure their successful completion.



  • Service, trouble shoot and maintain commercial data, voice, fiber optic and paging, security, audio/visual and cabling systems.
  • Perform Customer Instruction on System Operation and Functionality.
  • Perform System Testing and Signal Verification.
  • Load customer provided image files on customer provided network equipment
  • Inventory and organize customer staging and storage area
  • Work with customer helpdesk and IT support to confirm hardware is on line and operating as expected
  • Accurately document and report any issues encountered while onsite for installations.
  • Collect and document hardware specific information such as serial numbers, quantity of devices, etc. as required and enter into customer inventory management system.
  • Travel regionally to various customer sites
  • Ensure work is completed following customer specifications and to industry standards.
  • Work involves driving a company vehicle; using hand tools; Climbing ladders; using scissor lifts.
  • Follows all company safety policies and procedures; and reports all accidents, hazards, and equipment problems.
  • Attends and participates in various meetings within the company.
  • Performs other duties as assigned.



  • High School Diploma or GED
  • Minimum of 5 years of Alarm/AV installs and structured cabeling experience or equivalent combination of education and experience.
  • Basic to advanced technical skills with installation, service, troubleshooting and maintaining of commercial data, voice, fiber optic and paging, security, audio/visual and cabling systems.
  • Industry specific Manufacturer Certifications and BICSI training and/or Certifications preferred but not required.
  • A strong working knowledge of TIA and BICSI Standards; including trouble shooting and service preferred but not required.
  • Working knowledge of building codes, electrical codes, communication standards and installation.
  • Ability to follow blueprints, notes and specifications to meets the job requirements.
  • Basic written and verbal communications skills.
  • Experience with construction and adherence to large and small project scheduling.
  • Enjoys hands-on problem solving in a fast paced work environment
  • Ability to work well both independently and as part of a professional team
  • Willingness to be a positive leader and a great “follower”
  • Excellent time management, planning and forward-thinking skills.
  • Self-motivated with a positive and professional attitude.
  • Excellent communication and listening skills.
  • Strong teambuilding, customer service, and interpersonal skills.
  • Must possess good decision making skills, be very organized and detail oriented.
  • Knowledge of and ability to perform basic math functions.
  • Basic computer skills using Microsoft Office suite (i.e., Word, Excel, Outlook) preferred.
  • This job will require regional travel and scheduling flexibility including days, nights, weekends and on-call work.
  • Must maintain a valid driver’s license.


Connectivity Point Design and Installation is a fast growing technology company providing design, installation, and support services for low-voltage infrastructure and equipment.   Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems.  Established in 2002, this Maine based business has more than 100 employees and has performed work in 44 states and 24 countries.

Named one of the Best Places to Work in Maine for four years in a row, Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays, Paid Time Off (PTO), group medical, dental, disability and life insurance, and 401K retirement plan with a company match. 


 Connectivity is an Equal Employment Employer.

Application Information
Job Deadline: 
Tuesday, May 2, 2017
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Additional Job Information
Job Type: 
Full Time
Education/Training Requirement: 
Experience Requirement: 
5-10 year relevant experience