Storage Analyst

• Analyze, plan, and recommend changes to SAN infrastructure and facilities.
• Ensure continuous availability of enterprise-wide SAN.
• Provide technical and analytical expertise in key technology systems.
• Install and maintain SAN software and hardware.
• Works cross-functionally with various departments daily.
• Identify, resolve, and document system issues for use in our knowledge management process.
• Acquire, maintain, and expand knowledge of relevant product offerings, current and future technology, and industry directions in order to recommend technically accurate, productivity enhancing, and financially sound solutions.
• Monitor and evaluate performance of the systems to ensure proper service levels are met.
• Accommodate scheduled night or weekend work for upgrades.
• Participate in an on-call rotation.
• Work as part of a geographic team.
• Communicate with department manager, management, key users, and external vendors.

Qualifications:

• Proven analytical and problem-solving skills.
• Knowledge of current overall IT technologies.
• Solid experience in SAN technologies.
• Knowledge of NetApp, IBM DS series, XIV and/or SVC a plus.
• Knowledge of backup methodology; knowledge of TSM and/or ProtecTIER a plus.
• Knowledge of virtualization practices.
• Knowledge of security standards and best practices.
• Experience with disaster recovery designs, planning and solutions.
• ITSM familiarity a plus.
• Excellent written, oral, and presentation skills.
• Bachelor's degree or equivalent educational experience.