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Salesforce will raise prices by an average of 6% across its Enterprise and Unlimited Editions starting August 1, 2025, while simultaneously launching new AI-focused product tiers that significantly expand the cost structure for its platform. The price increases will affect Sales Cloud, Service Cloud, Field Service, and select Industries Clouds, though the company's Foundations, Starter, and Pro Editions will remain unchanged, the company said Tuesday. Salesforce is justifying the move by citing "significant ongoing innovation and customer value delivered through our products." The company is also rolling out new Agentforce add-ons starting at $125 per user monthly, which provide unlimited AI agent usage for employees, while premium Agentforce 1 Editions begin at $550 per user monthly and include comprehensive AI capabilities plus cloud-specific features. Slack pricing has also been restructured, with the Business+ plan now costing $15 per user monthly and a new Enterprise+ tier added, though basic Slack access will be free for all Salesforce customers.

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Meetings starting after 8 p.m. are up 16% compared to a year ago, and at 10 p.m. almost a third of active workers are still monitoring their inboxes, according to research from Microsoft. Bloomberg: The company's annual work trends study, which is based on aggregated and anonymized data from Microsoft 365 users and a global survey of 31,000 desk workers, also found that almost 20% of employees actively working weekends are checking email before noon on Saturdays and Sundays [non-paywalled source], while over 5% are active on email again on Sunday evenings, gearing up for the start of the work week. [...] Meetings are often spontaneous. Some 57% of the gatherings tallied by Microsoft came together without a calendar invite, and even 10% of scheduled meetings were booked at the last minute. [...] Mass emails, those which loop in more than 20 participants, are on the rise, climbing 7% from last year.

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Veteran columnist Steven J. Vaughan-Nichols declared that Firefox was "dead" to him in a scathing opinion piece Tuesday that cites Mozilla's strategic missteps and the browser's declining technical performance as evidence of terminal decline. Vaughan-Nichols argues that Mozilla has fundamentally betrayed user trust by removing a longstanding promise never to sell personal data from its privacy policy in February, replacing it with a weaker pledge to "protect your personal information." The veteran technology writer also criticized Mozilla's decision to discontinue Pocket, a popular article-saving service, and Fakespot, which identified fake online reviews, while pursuing what he called a misguided AI strategy. He cited user reports of Firefox running up to 30% slower than Chrome, consuming excessive memory, and failing to properly load major websites. Mozilla has also become financially more vulnerable, he argued, noting CFO Eric Muhlheim's admission that the company depends on Google for 90% of its revenue. According to federal data he cited, Firefox holds just 1.9% of the browser market, leading him to conclude the browser is "done."

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