Customer Service Representatives
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Short-term on-the-job training is needed (postemployment) to attain competency in the skills needed in this occupation.
The typical level of education that most workers need to enter this occupation is a high school diploma or equivalent.
Occupation Code: 43-4051.00
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.