Business

Coach, negotiation expert, and author Lisa Gates demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table. The course delivers repeatable strategies for negotiating common issues such as asking for a raise, setting fees, promoting teamwork, and bringing out the best in those you manage. Along the way, discover how to use interest-based negotiation, distributive bargaining, diagnostic questioning, and conflict resolution to handle both simple and complex negotiations.

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Microsoft Office holds a solid 80% of the productivity software market. That means virtually everyone at one point or another comes into contact with Office files. There were significant changes to the interface in Office 2007 and that paved the way for Office 2010 to focus on features that will bring your work to a whole new level of professionalism and mobility. Because 2010 is not about interface or new applications, many of the features are subtle or hard to recognize at first glance. This course will show you what you need to know to get up to speed and quickly take full advantage of the Shared Features.

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Take a tour of the most anticipated updates and new features in Microsoft Office 2013, now available as a customer preview release. Author David Rivers discusses the suite-wide enhancements to Office like improved cloud integration and touch screen sensitivity, and takes a closer look at changes to Excel, Word, PowerPoint, OneNote, and Outlook. The course explores each program's highlights, from PDF editing in Word and Quick Analysis in Excel, to new social media integration in Outlook.

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Discover what's new in the latest version of Microsoft Office, from Word 2013 to OneNote 2013. In this course, David Rivers reviews the suite-wide enhancements to Office, like cloud integration, Touch Mode for interacting with touch-enabled devices, and Ribbon customization, as well as individual app improvements added to the new Office. Take a look at PDF editing in Word, flash fill and quick analysis in Excel, the new Presenter view in PowerPoint, new templates in Access, social media integration with Outlook, and much more.

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There are many new features in Office 2013: mostly streamlined interfaces, improved collaboration and cloud connectivity. Bob Flisser will show you step-by-step how to use the features that aren't always intuitive. In the first chapter of the course, you'll learn new features that are the same in all the Office 2013 programs. Each of the remaining five chapters will focus specifically on one of the programs: Word, Excel, PowerPoint, Outlook and OneNote.

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Join Rick Allen Lippert as he shows you how to conduct yourself on camera and make a positive impression in front of the lens. This course covers basic issues like posture, eye contact, vocal tone, and choosing the right clothing and makeup. Rick also explains how to move across the stage fluidly and handle props, as well as what to do when you make the inevitable mistake.

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Join Rick Allen Lippert, as he shows off some simple and inexpensive lighting techniques to make everyone look their best on camera. This concise course in our On Camera series covers topics such as gathering your equipment, basic lighting for a home or office environment, understanding how color temperature works, and three-point lighting. Rick also touches on how to procure good audio from your recording, how to create the best appearance on camera, and working with built-in and portable webcams.

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This second installment in On Camera, a series designed to help anyone create a positive impression on-screen, concentrates on enhancing your appearance with makeup. Author Rick Allen Lippert shows how to apply the right amount of makeup for today's high-def cameras, which tend to capture much more visual information. The course is divided into six sections: what to purchase, basic makeup for men, basic makeup for women, makeup for darker skin, airbrushing, and body makeup for covering tattoos and blemishes.

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In this course, author David Rivers shows you the basics of using Microsoft OneNote 2013 to create, edit, and save notes. Discover easy ways to format your text, organize notebooks, use stationery, work with tables, perform research, and integrate your notes with Outlook. For new notetakers, the "Getting Started" chapter provides an overview of the complete workflow, so you can quickly get up and running with OneNote. Plus, learn about new features included in OneNote 2013, such as how to sync notes with SkyDrive.

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Get ready to delve headlong into the world of OpenOffice.org. Geoff Blake will guide you through tasks and hands-on techniques to get the most out of OpenOffice.org. Begin by getting the suite installed on either Mac or PC, then get right to it with Writer, where you'll learn to work with word processing, document formatting, tables, and graphics. Then, it's on to the spreadsheet application Calc where you'll learn how to enter and manage data, format your spreadsheets, and work with calculations. Next, learn how to create full-screen presentations with Impress. Discover layouts, presentation options, and techniques for running a slide show. After that you'll learn to create and manage objects, shapes, and other graphical content in Draw. Finally, finish things up in Base, OpenOffice.org's database application. Learn how to create tables, enter data via a customized form, and run queries.
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